Field Coordinator Agent

Schedules field operations, tracks technician locations, and manages service requests for mobile workforce optimization.

Assigns service requests to field technicians based on location, skills, priority, and current workload for maximum efficiency.

Dynamic Dispatching

Real-time Tracking

Monitors technician locations and job progress with GPS integration, providing accurate ETAs to customers and managers.

Creates efficient travel sequences between job sites that minimize drive time and fuel usage while meeting appointment commitments.

Route Optimization

Inventory Management

Ensures technicians have necessary parts and tools for assigned jobs by tracking van inventory and facilitating restocking.

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