Vendor Liaison Agent

Coordinates with vendors, monitors performance, and manages contracts to ensure optimal supplier relationships and service delivery.

Maintains regular communication with vendors to build strategic partnerships, address concerns, and maximize value delivery.

Relationship Management

Performance Monitoring

Tracks supplier KPIs against contractual SLAs and industry benchmarks to ensure vendors meet quality and delivery standards.

Identifies and addresses vendor performance issues through structured escalation processes and improvement plans.

Issue Resolution

Contract Optimization

Reviews existing vendor agreements to identify cost-saving opportunities, service improvements, and favorable terms for renewal.

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